loyalty

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October 30, 2015

The False Semblance of Business (and its gift to entrepreneurs)

Earlier this month, I gave a lecture on critical thinking to an association of Hungarian economists in Targu Mures. At the end of the conversation, I […]
July 18, 2015
coins

Not-So-Small Small Change

The young woman looked at me like I was crazy. I had just handed her 21 lei to pay for groceries that cost 20.91 lei. She […]
April 7, 2014

The Missing Loyalty in Loyalty Programs

(Originally published March 31, 2014, in Capital, here.) If you buy anything in Romania, then you already have – or at least have been offered – […]
August 1, 2012

A Confusing Ride Along the Path of a Product

(Originally published in August 2012 issue of  Lafferty Cards & Payments Insights.) There is a traffic circle (or “round-about” if you’re from England) along one of […]